Shelli Scrogum, SHM, CMP

Experience

2008 – Present

Southwest NAHRO

Graham, TX

Chief Operating Officer / Regional Service Officer

  • Perform association management duties, including membership directory, recruitment of new members and vendors and retention of same. Responsible for disseminating membership dues notices, collecting dues, reporting to Executive Board.

  • Maintain the association website: provide content, post news items, conference marketing materials, agendas, and training schedules.

  • Market the association through social media i.e. facebook, twitter, event apps, etc.

  • Responsible for all aspects of SW NAHRO events.

  • Planning and carrying out event in according to company policy and procedures.

  • Ensure all events meet the stakeholder expectations and budgetary projections.

  • Set strategies, missions and goals for each event.

  • Plan and monitor event interim and final milestones to ensure all goals are met.

  • Manage event funding and financial resources.

  • Design / Create extensive event materials, signage and presentations.

  • Develop the content and activities of the event and secure professional speakers.

  • Select appropriate event venue to meet both educational and budgetary goals.

  • Market event to maximize attendance goals.

  • Direct all aspects of the event in a professional manner consistent with the image of the association.

  • Manage hotel negotiations, conference room setups, ballroom logistics, catering, audio visual and computer equipment, organize volunteers to work various positions throughout the conference(s), registrations, collections of monies, and provide post event financial report for the Executive Board.

  • Develop cooperative relationships with vendors, managers, caterers, hotel and convention personnel.

  • Responsible for maintaining a balanced budget and generating revenue for the association.

  • Collect and deposit all association funds, registrations, dues and donations.

  • Coordinate with the Association Standing Committees to develop training agendas.

  • Manage the daily operations of the association.

  • Serve as State Service Officer for Kansas NAHRO, Oklahoma NAHRO and Missouri NAHRO representing SWRC NAHRO and perform all functions included therein.

2005 – Present

Texas NAHRO

Graham, TX

2004 – 2007

PSI Industries

Olney, TX

2003 – 2004

Fort Sill Apache Tribal Housing Authority

Apache, OK

2000 – 2003

Housing Solutions Alliance 

Dallas, TX

1995 – 2000

Norman Housing Authority

Norman, OK

1994 - 1995

M & T Enterprises, Inc.

Ada, OK

State Service Officer

  • Perform association management duties, including membership directory, recruitment of new members and vendors and retention of same. Responsible for disseminating membership dues notices, collecting dues, reporting to Executive Board.

  • Maintain the association website: provide content, post news items, conference marketing materials, agendas, and training schedules.

  • Market the association through social media i.e. facebook, twitter, event apps, etc.

  • Responsible for all aspects of TX NAHRO events.

  • Planning and carrying out event in according to company policy and procedures.

  • Ensure all events meet the stakeholder expectations and budgetary projections.

  • Set strategies, missions and goals for each event.

  • Plan and monitor event interim and final milestones to ensure all goals are met.

  • Manage event funding and financial resources.

  • Design / Create extensive event materials, signage and presentations.

  • Develop the content and activities of the event and secure professional speakers.

  • Select appropriate event venue to meet both educational and budgetary goals.

  • Market event to maximize attendance goals.

  • Direct all aspects of the event in a professional manner consistent with the image of the association.

  • Manage hotel negotiations, conference room setups, ballroom logistics, catering, audio visual and computer equipment, organize volunteers to work various positions throughout the conference(s), registrations, collections of monies, and provide post event financial report for the Executive Board.

  • Develop cooperative relationships with vendors, managers, caterers, hotel and convention personnel.

  • Responsible for maintaining a balanced budget and generating revenue for the association.

  • Collect and deposit all association funds, registrations, dues and donations.

  • Coordinate with the Association Standing Committees to develop training agendas.

  • Manage the daily operations of the association.

Quality Manager / Safety Manager

  • Directly responsible for the implementation, training, coordination and maintenance of International Standardization Organization (ISO) ISO 9001:2000 policies and procedures for manufacturing facility.

  • Enforce strict adherence to ISO 9001:2000 certification requirements.  Including, but not limited to organization, maintenance and upkeep of corporate and ISO required documents on intranet site; internal audits of plant procedures to ensure compliance with ISO regulations; coordinate external audits with ISO representative; serve as official Internal ISO Representative.

  • Coordinate and deliver training to personnel regarding all quality, safety, management and competency training.  Maintain training records and documentation on all training issues to be reviewed by both OSHA officials and annually by ISO representatives.

  • Facilitate and arbitrate with OSHA and OSHA assigned consultant (OSHCON) to abate all safety violations within the workplace.  Write all safety programs and policies to ensure compliance with OSHA regulations.

  • Initiate action to predict and prevent nonconforming product, processes and the quality system.  Initiate and provide solutions and verify implementation of solutions through preventative and corrective actions. 

Executive Director

  • Directly responsible for the operation of the Fort Sill Apache Tribal Housing Authority, including but not limited to, daily office management, supervision of agency staff, all human resource functions, all company financial responsibilities, including payroll, taxes, monthly, quarterly and annual financial reports to the FSAHA Board of Commissioners and HUD.

  • Interpret and implement Federal Regulations related to the Tribal Housing Program, submitted all required reports to the FSAHA Board of Commissioners and HUD.

  • Maintained positive relations with City Leaders, Tribal Leaders and tribal members.

Director of Consulting / Texas NAHRO Service Officer

  • Managed Housing Solutions Alliance Consulting Services, to include marketing services to housing agencies, attaining new clientele and customer service. 

  • Managed a staff of 15, performed all human resource functions, company finances, budgets, payroll, etc. 

  • Prepared and submitted Public Housing Authority Annual Plans, to include Capital Fund Budgets, for approximately 90 – 100 agencies per year. 

  • Overseen the submission of HUD 50058 forms for approximately 12 – 15 clients, and performed other consulting services for the company including SEMAP, PIC, RASS and MASS Submissions.

  • Prepared Improvement Plans for Public Housing Agencies.

  • Performed EID Reviews for Public Housing Agencies.

  • Served as Managing Agent for one troubled Public Housing Agency, responsible for all tenant file maintenance, inspections, application and leasing functions.  Responsible for Capital Fund and Operating Subsidy fund requests through LOCCS.  Prepared and submitted all HUD related documents. 

  • Responsible for all Texas NAHRO events, all aspects of the conferences and events ensuring that all are planned according to company policy and procedures.  Ensured that all events met the attendee expectations and budgetary projections.     Set the strategies, mission and goals of each event, planned and monitored the event’s interim and final milestones to ensure all goals were met.  Managed event funding and financial resources, designed and created extensive event materials, developed the content and activities of the event, selected appropriate site for events, meeting both educational and budgetary goals, marketed the event to maximize attendance goals, directed all aspects of the events in a professional manner consistent with the image of the association. Including but not limited to, developing training material, marketing trainings and events, site selection, arranging speakers, hotel negotiations, conference setup, room arrangements, catering, arranging for and setting up computer equipment, organizing volunteers to work various positions throughout the conference(s), registrations, collections of monies, and provide a profitable financial report for the Executive Board.

  • Developed cooperative relationships with vendors, managers, caterers, hotel and convention personnel.

  • Performed association management duties, including maintained membership directory, recruited new members and vendors. Responsible for disseminating membership dues notices, collecting dues, following up on unpaid membership dues, and initiated surveys for Texas NAHRO Vendors.

  • Responsible for publishing and distributing quarterly newsletter for Texas NAHRO membership via email/fax/mail.

  • Prepared all materials for Texas NAHRO Board Meetings, Business Meetings and other meetings as requested.

  • Responsible for the daily operations of Texas NAHRO.

  • Implemented and maintained original Texas NAHRO Web Site.

Director of Section 8 HCV Program / FSS Director

  • Directly responsible for the complete management and operation of 900 Section 8 Vouchers, including a Welfare-to-Work and Family Self-Sufficiency Program. 

  • Supervised a 5 member staff, to include recruitment, selection, evaluations, promotions, etc.

  • Interpret and implement Federal Regulations related to the Section 8 Program, submitted all required reports to the NHA Executive Director, PHA Board and HUD.

  • Responsible for seeking additional funding avenues through HUD Grant programs.  Successfully wrote multiple Family Self Sufficiency grant applications, 2 Fair Share Voucher grant applications, and 1 Welfare-to-Work grant application.

  • Maintained positive relations with landlords, clientele and the general public.

Administrative Assistant to the Executive Director

  • Provided administrative and technical support to the Executive Director in all housing related areas.

  • Managed all personnel files, documents, payroll, accounts payable and other human resource functions.

  • Responsible for NHA financial accounts, submission of financial data to fee accountant.

  • Prepared and distributed all legal notices, agenda’s and NHA Board documents and maintained all NHA records and minutes.

Section 8 Housing Specialist                                  

  • Maintained 400+ Section 8 Participant files to include all annual & interim activities, and all rent calculation functions.

  • Implemented a computerized Section 8 Waiting List and maintained all applicant files.

  • Responsible for monthly Housing Assistance Payments and prepared 1099’s for Section 8 Landlords.

  • Implemented and operated a Section 8 Family Self-Sufficiency Program.

Bookkeeper                                                                                                

  • Managed all accounting functions for 25+ Public Housing Agencies.

  • Prepared semi-annual and annual budgets, including revisions and year-end financial statements and quarterly tax returns.

Career Profile

Skilled, talented and qualified meeting professional with over 18 years’ experience in providing administrative support, handling service of associations, implementing training and financial stability to associations. Experienced in strategizing and implementing events including seminars, conferences, and tradeshows, with budgets ranging from $1,000 to $400,000, and up to 500 attendees.  Passionate about flawless execution, maintaining budget, exceeding goals and crushing return on investment targets.

Education 

2018        Certified Meeting Professional​

2011        International Airlines Travel Agent Network (IATAN) License

2004        State of Texas Life, Accident and Health Insurance Agent License                                         

2004        State of Texas Property & Casualty General Lines Agent License

2000        Oklahoma City Community College, Oklahoma

1999        Certified Housing Quality Standards Inspector, NAHRO

1998        Certified Section 8 Housing Manager (SHM), Nan McKay     

  • Section 8 Financial Management, Nan McKay

  • Family Self-Sufficiency Housing Specialist Certification, Nan McKay

  • Family Self-Sufficiency Case Management

Professional Accomplishments

  • NAHRO Business Partner Council Member

  • Professional Convention Management Association Member

  • Meeting Professionals Internationals, Inc. Member

  • Oklahoma NAHRO Member, Oklahoma NAHRO Chapter Secretary and member of OKNAHRO Professional Development Committee

  • Southwest NAHRO Professional Development Committee Secretary

  • Texas NAHRO Executive Board Member

  • National NAHRO Conference Planning Committee Member multiple years

  • Member of National NAHRO

  • Olney Recreation Association Treasurer